This privacy policy details how Reflex-18 will use any personal information that it collects about you. Please read this privacy policy carefully as it explains the lawful practices involving the use of your personal information.

We use the information collected to provide and improve our services. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. 

Information we may collect about you

We may collect and process the following information about you: 

Information you give us.

You may give us information by filling in forms on our website or by contacting us by phone or email. This includes any information you provide when you enquire to book, ask us a question or report an issue with our website. This information you provide may include your first and last name, email address or telephone number.

Usage Data

Usage data is collected automatically when you use our website, this may include your Internet Protocol address, browser type and version, the pages of our website that you visit, the time and date of your visit, the time you spend on our webpages, unique device identifiers and other diagnostic information. 


We use cookies to track the activity on our website to store certain information. Our cookies used are tags and scripts to collect and track information to improve and analyse our website. 

How we use your personal data

Reflex-18 may use personal information for the following purposes:
  • To provide and maintain our website including monitoring the usage of our website.
  • To contact you by email or over the phone.
  • To manage your booking with us.

Disclosure of your information

If we sell or buy any business or assets, we may disclose such information to the prospective seller or buyer of such business or assets as may reasonably be required.


Reflex-18 uses advertising services to advertise on third party websites. Reflex-18 and our third-party vendors use cookies to inform, optimize and serve ads based on your interest in our services and/or past visits on our website.

Facebook advertising services are provided by Facebook Inc. You can opt-out from Facebook’s interest-based adverts by changing your preferences in Facebook’s Ad Settings. You can learn more about Facebook’s privacy practices and policies by visiting their Privacy Policy page:

Links to other websites

Our site may contain links to other websites that are not owned or operated by us. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies. 

Please refer to the privacy policy of the third party website for guidance on the operation, function and management of that website. You should also independently assess the authenticity of any website which appears or claims that it is one of our sites (including those linked to through an email).

GDPR and Jurisdiction

Reflex-18 is the controller and processor of data for the purposes of the GDPR 2018. 

We control and operate our site from the UK (regardless of where hosting servers are located). All matters relating to the site are governed by the laws of England and Wales, without reference to conflict or choice of law principles. You agree that jurisdiction and venue for any legal proceeding relating to the site shall be the courts of England and Wales. We do not warrant or imply that the Site or materials on it are appropriate for use outside of the EU. If you are located outside of the EU, you are solely responsible for compliance with any applicable local laws.

If you have any concerns about how Reflex-18 processes your data, please contact us on


If for any reason any part of this policy is found to be void or unenforceable, it will be deemed severed from the remainder of the policy, which will continue in full force and effect.

Contact us

If you have any questions about this Privacy Policy, You can contact us by email: