Josh Congdon

Chartered Physiotherapist
Hi! I’m Josh, the owner and lead clinician here at Reflex-18 Sports Injury Hub. I am passionate about helping people who are in pain and unable to do the things they love. 

I launched Reflex-18 with the prime goal of providing a place where expert clinicians all work together collaboratively to help people, using the most modern treatment and injury prevention techniques.

My previous experience working in the NHS as a clinical specialist physiotherapist for people who have not improved with other clinicians has enabled me to develop a different method of treatment. I have a heavy focus on the things you want to be able to do. So, all treatment is focused around getting you back to doing the things you love, as soon as possible.

I love using the most current assessment and treatment methods, and so in your treatment plan I may use traditional treatments, such as exercise therapy, manipulation, taping and massage. I may also utilise shockwave therapy, acupuncture, or the new RS footscan machine, which design custom orthotics based on a dynamic scan of your walking gait.

So, if you are frustrated that your injury is not getting better, you are fed up of missing out on doing the things you love, or just irritated by that niggling pain, please drop me a message and I'd be happy to help.

Dr Adrian Mallows

Chartered Physiotherapist (Tendon Specialist)
I am a clinician with a passion for education and helping people with tendon pain. So much so, that I have completed a PHD with a focus on optimising outcomes for Achilles tendinopathy. Through these studies, I have produced several peer reviewed papers. A list of these papers can be found here.

I enjoying taking the time with clients, to delve into the complexities of their problems, taking outcome measures, which can later be re-tested following treatment to look for improvement and help you stay motivated towards your long-term goal.

My advanced understanding and involvement in the latest treatment for tendon problems puts me in a unique position where I have the theoretical knowledge and practical skills to help you to resolve your problem.

As well as working clinically at Reflex-18, I am also the programme lead for the physiotherapy degree at the University of Essex.

If you have a tendon problem, come and see me at Reflex-18 on a Thursday morning and I will work with you to put together a treatment plan that will get you back to your best.

Alex Pacey

Chartered Physiotherapist
Having initially worked in professional sport as a sports therapist, I continued within professional football upon graduating in 2016 with a MSc in physiotherapy, while also working part-time with NHS referrals. 

At the beginning of 2018, I move to a full-time role with the NHS, which enabled me to widen my experience with different patients and conditions.

While I still enjoy working with elite athletes and the sporting population, I love the challenge and variety a wider caseload entails, with a particular interest in tendon injuries and patients with long-term pain. 

I have a simple, logical way of working, placing a heavy emphasis on self-management, advice and education, handing control over to my patients and facilitating them to build resilience and robustness in order for them to reach their goals.

You can book to see me in clinic on Thursday evenings using the online booking system or calling the clinic.

Richard Smith

Sports Massage Therapist
I have worked in the fitness industry for the last five years, gaining experience in how the body responds to stimulus, both positively and negatively. My clients range from ex-professional athletes to people rehabilitating from knee replacement surgery. All of whom often need the extra attention of sports and remedial massage.

I gained an ITEC Level 3 Diploma in Sports Massage in 2016 and love providing my services to those looking for the extra care that can only be provided by physical touch. 

You can book to see me on a Wednesday evening at Reflex-18 using the online booking system or email via the link below for other availability.

Tom Rowson

Sports Therapist
I am extremely passionate about sport and, in particular, helping people achieve their sporting goals. Having cycled for teams competing in the UK, Belgium and America, I have more recently turned my attention to training for triathlon and have qualified to represent Great Britain internationally.

These experiences have given me an in-depth experience of what it takes to train to a high level, and the difficulties involved in trying to recover from training as quickly as possible, in order to train effectively. 

Coupling this with an MSc in Sports Therapy, and using hands-on treatment skills, exercises and advice, I can help you train harder, more effectively and get back on track quickly.

Paul Donnelly

I’m a podiatrist specialising in lower limb podiatric bio-mechanics and have worked with numerous clients, from Olympic athletes and Premier League football players, to individuals who are looking to get back on their feet following surgery, or those with ongoing conditions that prevent them from carrying out everyday activities.

Having begun my career playing for Ipswich Town Football Club, my days as a footballer came to an end when I fractured and dislocated my ankle during a match. I then spent a lot of time with both podiatrists and physiotherapists, who helped me in my rehabilitation, and enabled me to understand the importance of the foot and ankle in relation to structure and stability of the limb.

I qualified from Glasgow Caledonian University in 2010 specialising in lower limb podiatric biomechanics and spent time working in China before returning to Suffolk where I now work alongside professional bodies in sport, including British Athletics, England Rugby and elite level professionals in football, cricket and other sports. 

My main aim is to promote movement, helping patients to feel free and comfortable so they can live their lives and do what they want to do. 

So, if you would like to book an appointment with me, or you need some advice, drop me a line via the contact form and I will be delighted to help.

Shaun Tyler

Hi, I’m Shaun and I’m a registered osteopath. I treat a wide range of injuries to muscles and joints, including back and neck pain, muscle strains, posture-related injuries and age-related aches and pains. 

I believe in a combination of hands-on osteopathy using soft tissue, manipulation and stretching techniques with a progressive exercise plan to help people manage their pain. I am a strong advocate of movement and appreciate that no two bodies are the same. Therefore, no two management plans should be either. I support the creation of individual treatments and programs to achieve the best individual results.

Since having a total knee replacement in 2016, I understand the need for a strong mind and body to assist you through the recovery and rehabilitation process. My goal is to empower you to make the necessary positive changes to your body so you can recover, adapt, and get stronger, so you can enjoy doing the activities you love doing.